2025 Coverall Law Year in Review: Scaling Strategy, Strengthening Shops

by Sean G. Preston, Esq, Coverall Law

At the end of 2024, something important happened. The program Coverall Law had been working on for 18 months – the Forever Forms – started showing real results. Shops were no longer just asking for payment. They were starting to change how things worked with insurance companies.

One big moment came when seven shops in Massachusetts all ran into the same problem. A certain insurance company refused to pay the full repair bill. But because the shops were using the Forever Forms, Coverall Law was able to take each case in a different direction. We tried different legal rules, different strategies and looked at how fast and easy each path was for the shop. This helped us figure out what worked best.

These cases showed how powerful and flexible the Forever Forms really are. It was a turning point – not just for the shops, but for Coverall Law too. We decided it was time to go all in on representing collision repair shops only. That meant we stopped taking cases from individuals, tow companies and anyone else outside the industry. With this new focus, we had more time and energy to build better tools and bigger solutions for the shops we serve.

What We Built in 2025: Tools, Teams, and Territory

After shifting our focus entirely to serving collision repair shops, Coverall Law was able to move faster and build smarter. With new time and energy, we used 2025 to create real tools, grow our team and bring the Forever Forms to new places. It was a year of growth – but growth with a purpose: to make it easier for shops to get paid fairly and legally for the work they do every day.

Launching the Litigation CORPS

The first major project of the year was the creation of the Litigation CORPS, which officially launched in July 2025. CORPS stands for Coordination of Outside Representation for Protection and Strategy. It’s a network of law firms trained by Coverall Law to take on collision repair cases using the Forever Forms and our broader industry experience and legal strategy. These firms take the lead in court, but Coverall Law stays on each case as co-counsel. That way, the legal work stays aligned with the industry-wide changes we’re pushing toward, and shops stay supported from start to finish.

The CORPS gives us the ability to scale. We can now help more shops, in more places, without lowering our standards. The first major CORPS case is an important one: a direct challenge to get a shop paid its posted labor rate. That case sets the tone for how we’re using the CORPS – to go after key legal issues that impact everyone, not just one shop at a time. Today, we have about a dozen attorneys across multiple firms (and even one out of state) in the CORPS, and we’re actively recruiting more. When a case is handed off to a CORPS firm, Coverall Law provides sample documents and strategy support while also helping with any communication the shop needs.

Building the Coverall Law Platform

With our work now fully focused on the collision repair industry, we had a unique opportunity to ask: What else can we build that helps shops? The answer was the Coverall Law Platform. This is a private, members-only site where shops can log in anytime to ask questions, access training and get real answers from our legal team. It’s built specifically to support Forever Forms users and help them apply the tools correctly and confidently.

The platform includes guidance on how to talk to customers, how to handle insurer pushback and how to make sure invoices hold up in court. We also host monthly live events and share legal updates so that our members stay ahead of changes in the industry. One of the biggest things the platform does is show shops they’re not alone. For years, many shop owners have felt like they were the only one facing these battles. The platform proves that these are shared problems – and that we can solve them together. Right now, about 95 percent of our Forever Forms members are active on the platform. It’s become the place where problems get identified faster and solutions get built quicker.

Growing the Team

As our tools expanded, our team needed to grow with them. At the end of 2024, Coverall Law welcomed Attorney Steve Goldstein, a seasoned litigator with 40 years of courtroom experience and 25 years working with some of the most respected collision repair shops in New York. Steve has been a tremendous asset – not just in litigation, but as a mentor to our younger associates.

In the summer of 2025, we placed one of our junior associates inside a top CORPS firm to gain firsthand litigation experience. That associate now works closely with the CORPS attorneys while continuing to support Forever Forms members. This placement helps ensure that our members have dedicated support in their corner, whenever the Litigation CORPS is called into action in Massachusetts.

We also added a legal researcher last summer. That immediately allowed us to start developing the Forever Forms for other states. This investment in research and development marked the beginning of Coverall Law’s national expansion.

Expanding the Forever Forms – and Our Reach

Our research team’s first project was tackling one of the toughest legal environments in the country: California. In just a few months, we had a proposed version of the Forever Forms ready for use in that state. The new forms took into account the California Bureau of Automotive Repair regulations: strict rules on compliance and documentation. The forms had to be precise, usable for shops and gentle on customers – and that’s what we delivered.

The fourth quarter of 2025 has been about launching the Forever Forms in Tennessee, where interest grew fast after an educational event at the 2025 Music City Collision Conference in Nashville. We’re proud to say that 10 shops in Tennessee are now signed up for the Forever Forms, which were delivered in November 2025 with the same goals of protection, payment and increased throughput. 

With California and Tennessee launched, we’ve turned our attention to several other states. Where we go next likely depends on legal opportunity, shop readiness and whether we’ve got a CORPS attorney in place to take on cases.

By the end of 2025, Coverall Law had gone from serving one state to creating the beginning blueprint of a national legal support system for repair shops. And we’re just getting started!

Looking Ahead: Strategy, Litigation and Certified Pricing

After a year of building, testing and expanding, Coverall Law is now looking ahead with sharper focus than ever before. In 2026, shops can expect to see not just more tools – but bigger legal outcomes that support lasting change. One of our core mission objectives remains clear: help shops get paid fairly, defend that payment in court and create a system where insurers can no longer dodge and delay responsibility. We believe in winning the right fights – and now we’re building the kind of cases that can move the whole industry forward.

Narrow Litigation, Broad Impact

In the coming year, the first results of our strategic litigation will begin to emerge from court. These cases are designed to be narrow – each one focusing on just a single legal issue. But together, they build a larger legal framework that helps answer the three biggest questions shops face: What do we get paid for? How much do we get paid? And how do we enforce it?

We’ve already started laying the foundation. Nearly all of the seven test cases from 2024 – the ones that challenged a major insurer’s refusal to pay full invoices – have resolved in the shop’s favor. One of those cases, in particular, has become the model for our strategic litigation going forward. It tests core tools inside the Forever Forms and shows courts exactly why these documents matter.

These are not one-off wins. They are part of a deliberate strategy to educate judges, build case law and create new legal standards that other states can follow. As we continue to grow the Litigation CORPS and expand into new regions, this model will scale. Strategic litigation in Massachusetts is just the beginning.

Courts Are Listening

As we bring more of these cases into the courtroom, judges are beginning to take notice. We are seeing courts ask better questions. They’re becoming more familiar with the language of collision repair. They’re starting to understand why shops need to follow OEM procedures, why posted rates matter and why delay tactics from insurers cause real harm.

Coverall Law’s growing presence in the courts is helping shift the conversation. We’re not just arguing for one shop – we’re explaining how the system works, why it breaks and what needs to change. And courts are starting to listen.

Certifying Fair Pricing for Shops

One of the biggest projects on the horizon is the development of a certified pricing model. This is a new tool that will give shops a strong legal foundation for the rates they charge. Our team accountant, working with an outside consultant, is helping us build a method to formally support a shop’s pricing in court. The tool will take into account posted labor rates, material costs, overhead and market factors – giving each shop a way to show why their prices are fair and fully reimbursable.

This matters because not all shops are the same. Some invest heavily in training and equipment. Others take on more complex repairs or operate in higher-cost areas. This pricing tool will recognize those differences and allow shops to stand behind their invoices with confidence.

Once completed, the pricing certification tool will become a major piece of the Forever Forms system. It will help shops prove what their work is worth – and give judges something clear and credible to rely on when making decisions.

A Model for the Nation

Everything we’re building – from litigation strategy to pricing tools to state-specific forms – is designed to work state by state, but also to scale across the country. What we prove in Massachusetts, Tennessee and California today will help shops in other states tomorrow.

By keeping our legal actions focused and well-documented, we make it easier for courts to say “yes” to fair compensation. And by staying involved in every case – especially when a CORPS attorney is leading the charge – Coverall Law continues to shape the legal playbook for the industry.

As we move into 2026, we’re laying the groundwork for how collision repair law should work everywhere.

Conclusion: Built for the Long Road Ahead

In just one year, Coverall Law has gone from testing strategies in one state to building a national foundation for change. What began as a bold idea – that collision repair shops could protect themselves and get paid fairly through better legal tools – is now a working system. The Forever Forms are no longer just documents. They’re a full framework. And the shops using them aren’t just defending invoices. They’re part of a legal movement.

With the launch of the Coverall Law platform, the creation of the Litigation CORPS, the expansion into other states and the groundwork laid for pricing certification, 2025 wasn’t about one big win. It was about building something sustainable. Something that will outlast a single case, a single shop or even a single insurer strategy. We’ve proven that focused legal action – when paired with training, support and shared knowledge – can reshape the rules of the game.

As we look ahead to 2026, we’re staying true to what works: narrow litigation, broad impact and strong partnerships with the shops we serve. The courts are beginning to understand the industry. The legal tools are getting sharper. And the shops are more connected and confident than ever before.

Coverall Law was built for this industry – and now it’s helping build the legal system that this industry has desperately needed for decades.

Want more? Check out the December 2025 issue of New England Automotive Report!