Industry Advice Ask Mike: How Can Shops Talk to Customers About Invoking the Right to Appraisal?
Joe Greco2026-05-06T14:37:49+00:00We are more than halfway through 2023, and AASP/MA continues to move forward on our campaign to “Break Free in 23.”
Roadmap to Repair: Finding Your Way Through OEM Procedures
Joe Greco2026-05-06T15:16:10+00:00Roadmap to Repair: Finding Your Way Through OEM Procedures by Chasidy Rae Sisk Once upon a time, repairing a vehicle felt a lot like driving familiar roads – [...]
The Armor of Documentation: The Customer Conquers NJM
Joe Greco2026-05-06T14:19:22+00:00The Armor of Documentation: The Customer Conquers NJM by Chasidy Rae Sisk In the moments following an accident – after the sirens fade and the tow truck pulls [...]
Consumers’ Blind Spot: The Damage of Lost Value
Joe Greco2026-05-05T21:47:37+00:00Consumers’ Blind Spot: The Damage of Lost Value by Chasidy Rae Sisk The moment after a collision is disorienting. Even in minor accidents, the checklist is long and [...]
Insurance Recovery: When Wreckage Really Piles Up
Joe Greco2026-05-05T20:11:54+00:00We are more than halfway through 2023, and AASP/MA continues to move forward on our campaign to “Break Free in 23.”
Fear Factor: Why Consumers Choose Not to Claim
Joe Greco2026-05-05T19:22:00+00:00As frustrating as the collision repair industry can be at times (ok, most of the time), I for one feel very fortunate to have been involved in it for nearly 35 years.
May 2026
Joe Greco2026-05-04T20:49:38+00:00The October issue of Texas Automotive provides exciting updates on ABAT-led webinars happening for the remainder of 2023, begs the question of whether online reviews matter, explores the mandatory Right to Appraisal, and more!
